The second-hand marketplace Shoppers Express Anger Regarding Sizing Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Online Platforms Reaction
Countless users and merchants are posting online stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to check their listings and manually change the size if necessary, which has left users frustrated.
Sizing System Modifications
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Manual Updates
Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.
